You are welcome to bring your own picnic onto site, as long as you have your picnic in our picnic zone. This is located on the large grass area behind the main reception. You cannot have BBQs or any other type of oven/stove anywhere on site. This includes, the car park or anywhere at the holiday park. If you are looking for hot food - we have our Wild Shack café on site which offers a great menu! We are currently asking individuals to only stay an hour after your session.

Please follow the large sign at the entrance, which leads you to our car park. It is very hard to miss it! Do not drive down to the lake, this is only for disabled parking, staff and emergency access. Sometimes for security reasons the holiday park have to close the barrier, if it is closed please follow the instructions on the barrier to gain entry. You will need your booking confirmation to gain entry to the car park.

Yes we do, when you arrive at the main entrance, instead of following the large Wild Shore sign to the right, please follow the road to the left and follow our signs for the blue badge holder parking. You can then park right next to the lake - please always display your blue badge when using the parking bays on site. Please call ahead or email us before your visit as you will need a code to get through the barrier on site.

We have plenty of outdoor changing cubicles or you can get changed using towels and ponchos, like you would at a beach.

Yes we have both male and female toilets available, as well as accessible toilets.

We have plenty of outdoor lockers. The lockers require a small padlock to lock them, please don't forget to bring your own. We also have padlocks for £5 to sell down on site at reception, if you do forget your own.

No, we don't unfortunately have any showers on site.

Aqua Park, age 6 and above (6 and 7 years olds must be accompanied by an adult, 1 adult to 3 kids). Aqua Chimp, 8 and above. Wakeboarding, 6 and above. Open Water Swimming, age 13 and above. Learn 2 SUP, age 8 and above. Hire & Paddle, age 8 and above.

All children aged 6 and 7 must be accompanied by an adult (18 or over) on the actual activity with a ratio of 3 children to 1 adult. All children aged 8 to 15 must get signed in by an adult at check in, but then the adult can chill on the beach and drink coffee :) On main lake, under 16 must be accompanied by an adult on the lake.

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of the booking, customers cannot cancel, adjust times, dates or participant numbers.

Yes, all of our activities require pre booking. We do not currently allow walk in's. You can book via the 'book now' tab on this website.

In line with Government guidelines, we ask that anyone showing COVID symptoms does not come onto site until symptoms have passed. If you are displaying COVID symptoms, you can postpone or reschedule your booking for a later date up until the day of your session. We are no longer able to issue full refunds unless you fall within the normal cancellation period of 48 hours. You can ring us from Monday - Friday on 01606 240007 or email us on the weekends using delamere@wildshore.co.uk.

Self Launch participants are welcome to use our Hire and Paddle area as well as the wider lake. This allows you to paddle with friends and family who are renting our boards within the hire zone. Participants renting boards cannot go outwith the large designated Hire and Paddle zone for safety reasons.

Our last date of the 2024 Season will be Sunday 3rd November. After this date, we close all activities as the water gets a little too cold for activities.